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  • Free Online Training Clinics

Free Clinics

Voyager invites all its users to dial-in to its monthly FREE training clinics to get first hand best practice of utilising each of the products bells and whistles.  The topics vary from the basics to the more complex processes that are on offer and ensure users get the most from the products.

"Before we attended training we were convinced that we were using about 80% of the database, we discovered during the training that we were actually in reality only using about 10%"

Sign up to the appropriate clinics below and the password will be sent out on the day of the clinic

 

Clinic Reminders - Click Here to Opt in

 

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 Infinity Clinics

Templates Clinic - Friday 17th November 10.30 to 11.00

Templates – How to create email, SMS and Postal templates

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Top Tips Clinic - Friday 8th December 10.30 to 11.00

Top Tips - A look through some of our frequently asked training questions and the quick wins to get the most out of using Infinity

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Quick Email Clinic - Friday 15th December 10.30 to 11.00

Quick Emails - How to use one of the HTML templates, make adjustments and setup for quick emails from Infinity

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My Infinity Clinic - Friday 5th January 10.30 to 11.00

How to customise and utilise “My Infinity” to manage your daily routines and using Favourites for quick links to key records

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Skills Dictionaries Clinic - Friday 12th January 10.30 to 11.00

adding job titles, attributes, quals, synonyms and score types to the system and using the re-indexing to check existing records on your database

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Company Record Clinic - Friday 9th February 10.30 to 11.00

A look at the Company record, how to skill the Company and Contacts, how to complete financials and setup Company records

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HTML Templates Clinic - Friday 16th February 10.30 to 11.00

An overview of the HTML editor, how to import HTML code and make basic adjustments to HTML templates

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Housekeeping Clinic - Friday 9th March 10.30 to 11.00

How to cleanse your database and ensure you keep on top of Voyager to ensure you get the best results.

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Reporting Clinic - Friday 16th March 10.30 to 11.00

An overview of the reports suites available in Voyager, including statistical reports, to help analyse your business.

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CV submit Clinic - Friday 13th April 10.30 to 11.00

The process of CV submitting speculatively and to jobs, build the CV prior or during the process and understanding the options available

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Searching Clinic - Friday 20th April10.30 to 11.00

Searching, Candidate and Contact Search - utilising search criteria to identify lost talent, exception searching and advanced searching

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VDQ! Clinics

Business Rules including Custom Fields - Tuesday 7th November 15.30 to 16.00

Business Rules including Custom Fields

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Requirements and Placements - Tuesday 5th December 15.30 to 16.00

Requirements and Placements

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Mail Centre Clinic - Tuesday 9th January 15.30 to 16.00

Mail Centre Templates including mass mailing

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Planner - Tuesday 13th February 15.30 to 16.00

Planner

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Mid Office Integration - Tuesday 6th March 15.30 to 16.00

Mid Office Integration

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Candidate and Client Records - Tuesday 10th April 15.30 to 16.00

Candidate and Client Records

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Professional/Commercial Clinics

Reports - Friday 10th November 11.30 to 12.00

Reports – an overview of the reports suites available in Voyager, including statistical reports, to help analyse your business.

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Searching (Advanced Searching) Clinic - Friday 10th December 11.30 to 12.00

Searching, Advanced Search - utilising search criteria to create lists.

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Housekeeping Clinic - Friday 9th January 11.30 to 12.00

How to cleanse your database and ensure you keep on top of Voyager to ensure you get the best results.

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Merge Code Clinic - Friday 9th February 11.30 to 12.00

Mail Merge Codes - a look into the plethora of merge codes available to pre-populate templates

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Spec CV and Searching Clinic - Friday 9th March 11.30 to 12.00

Spec CV process - using spec searches to create lists of candidates and contacts, just candidates or just contacts to send out CV's speculatively

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Diary Clinic - Friday 13th April 11.30 to 12.00

The Homepage - Diary Management and Call-backs / Renewal Actions

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Mid-Office Clinics

Top Tips Clinic - Friday 24th November 15.00 to 15.30

Top TIps

This clinic is well worth the visit for the more experienced Mid Office user.

Designed to speed up your current process, you will be shown advanced timesheet entry, how to successfully manage your grids and data as well as a complete overview of how Intelligent Entry can streamline placement data between Mid Office and VDQ. .

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Holiday Year End - Friday 15th December 15.00 to 15.30

Holiday Year End

This clinic is designed to show you how to run holiday year end for PAYE candidates.

As well as giving you real time holiday balances, Mid Office can accurately calculate any cashing-in of holiday pay, how to carry holiday over to the next period, how to run holiday reports and how to alter holiday pay transactions. .

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Reports - Friday 12th January 15.00 to 15.30

This clinic will show how the numerous reports Mid Office generates can help drive your company forward by evaluating historical and current financials at the click of a button.

Including margin, umbrella and timesheets reports, Mid Office offers you purchase and sales daybooks that can be exported to Excel allowing you the flexibility to crop and display the exact data you require.

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Corrections - Friday 16th February 15.00 to 15.30

Have you ever needed to quickly correct a timesheet or invoice? Let Mid Office do the corrections for you!
This popular clinic will provide a step by step introduction to the very simple and quick Mid Office processes of pushing back (un)confirmed and exported invoices effectively as well as creating part/ full credit notes, credits and re-invoices, and auto-adjustments.

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Invoice Template Configuration - Friday 16th March 15.00 to 15.30

Your invoice can be seen as a reflection of your agency therefore look and content must be both accurate and professional.
This clinic will give an overview of Mid Office’s flexibility when focusing on invoice design. You will be shown how the content of your invoice can be controlled and how Mid Office can send tailor made invoices for particular clients.

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Mail Centre Templates - Friday 20th April 15.00 to 15.30

Mid Office has an effective built in template system that allows various users to contact large groups of individuals via email at the click of a button.
Combining Microsoft Outlook and Word, Mid Office can create a vast number of templates that can be individually tailored and personalised yet sent to the masses.
You will be shown how to create professional templates using Microsoft Word functions as well as an overview of the wide variety of merge codes on offer.

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     NB:- The clinics are for current users of our products, ensure you sign up for the appropriate clinics and enter your work email address to receive the password