Free Clinics

Voyager invites all its users to dial-in to its monthly FREE training clinics to get first hand best practice of utilising each of the products bells and whistles.  The topics vary from the basics to the more complex processes that are on offer and ensure users get the most from the products.

"Before we attended training we were convinced that we were using about 80% of the database, we discovered during the training that we were actually in reality only using about 10%"

Sign up to the appropriate clinics below and the password will be sent out on the day of the clinic


Clinic Reminders - Click Here to Opt in



 Infinity Clinics

Finance Clinic - Friday 13th July 10.30 to 11.00

Clinic - A look at all the areas where finance content in candidate, company and placement records

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Permissions Clinic - Friday 20th July 10.30 to 11.00

Permissions Clinic - A look at roles of users and a look through some of the key permission settings

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Privacy Audit Clinic - Friday 17th August 10.30 to 11.00

An overview of the Privacy Audit feature to help manage and process GDPR requirements, including consent, suppression, contractrual & legal and Automatic Restriction

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Word Skillz Clinic - Friday 24th August 10.30 to 11.00

A look at creating Word templates and some tips when using Microsoft Word, dealing with images, styles settings and other techniques to improve your templates

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Infinity Temps Clinic (User) - Friday 14th September 10.30 to 11.00

A run through of the Temps process within Infinity, for fast paced compliance, availability checking and placements

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Infinity Temps Clinic (Admin) - Friday 21st September 10.30 to 11.00

A look through the Administration for Temps, to enable automated emails, compliance checking and rates setup

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Lists and Shortlists - Friday 12th October 10.30 to 11.00

How to use existing lists and merge together, copy into a shortlist and use colleagues searches

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Power BI Clinic - Friday 19th October 10.30 to 11.00

An overview of the Power BI template available and a basic overview of the structure of Power BI (including the sharing of dashboards)

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Christmas Card Clinic - Friday 16th November 10.30 to 11.00

A run through the process of setting up a Christmas E-Card, completing a search and bulk mailshot.

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Housekeeping Clinic - Friday 23rd November 10.30 to 11.00

How to cleanse your database and ensure you keep on top of Infinity to ensure you get the best results.

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Open Q&A Clinic - Friday 14th December 10.30 to 11.00

An open forum to ask questions on anything Infinity related

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Latest Enhancements Clinic - Friday 21st December 10.30 to 11.00

Has Infinity been upgraded recently or want to see what new enhancements have been added to the system.  The story of the last 6 months of releases 2.43 to current release

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VDQ! Clinics

Mail Centre Clinic - Tuesday 7th August 15.30 to 16.00

Mail Centre Templates including mass mailing


Planner Clinic - Tuesday 4th September 15.30 to 16.00

Planner Clinic


MId Office Integration - Wednesday 3rd October 15.30 to 16.00

MId Office Integration


Home Page - Wednesday 7th November 15.30 to 16.00

Home Page


Business Rules including Custom Fields - Wednesday 5th December 15.30 to 16.00

Business Rules including Custom Fields


Professional/Commercial Clinics

Skills Dictionary Clinic - Friday 13th July 11.30 to 12.00

Skilling skills, using Autoskill and then managing the candidates to ensure these skills are current and appropriate.


Reports Clinic - Friday 17th August 11.30 to 12.00

an overview of the reports suites available in Voyager, including statistical reports, to help analyse your business.


Mailers Clinic - Friday 14th September 11.30 to 12.00

How to setup an email template and then the different ways to send from the system


Mid-Office Clinics

Mid Office Reports - Friday 27th July 15.00 to 15.30

This clinic will show how the numerous reports Mid Office generates can help drive your company forward by evaluating historical and current financials at the click of a button.

Including margin, umbrella and timesheets reports, Mid Office offers you purchase and sales daybooks that can be exported to Excel allowing you the flexibility to crop and display the exact data you require.


Timesheet and Invoice Corrections - Friday 31st August 15.00 to 15.30

Have you ever needed to quickly correct a timesheet or invoice? Let Mid Office do the corrections for you!

This clinic will provide a step by step introduction to the very simple and quick Mid Office processes of pushing back (un)confirmed and exported invoices effectively as well as creating part/ full credit notes, credits and re-invoices, and auto-adjustments.


Top Tips - Friday 28th September 15.00 to 15.30

This clinic is well worth the visit for the more experienced Mid Office user.
Designed to speed up your current process, you will be shown advanced timesheet entry, how to successfully manage your grids and data as well as a complete overview of how Intelligent Entry can streamline placement data between Mid Office and VDQ.


MID OFFICE IMPROVEMENTS - Friday 19th October 15.00 to 15.30

This is an ideal opportunity to be made aware of the new processes and functions in Mid Office.


EFFECTIVE INVOICE MANAGEMENT - Friday 30th November 15.00 to 15.30

Ever wanted to know how to adapt your invoicing process to meet your customer’s individual or unique needs?

This session will show you how to configure your invoice templates/ content, how to consolidate invoices, amend invoice contact details including refreshing linked data, and how to add timesheets to the invoice.


Processing Holiday Year End - Friday 21st December 15.00 to 15.30

This clinic will show you how to run the holiday year end process and the options you have when faced with outstanding holiday balances



     NB:- The clinics are for current users of our products, ensure you sign up for the appropriate clinics and enter your work email address to receive the password