Sign up to our Free Training Clinics

Voyager invites all its users to dial-in to its monthly FREE training clinics to get first hand best practice of utilising each of the product's bells and whistles.  The topics vary from the basics to the more complex processes that are on offer and ensure users get the most from the products.

"Before we attended training we were convinced that we were using about 80% of the database, we discovered during the training that we were actually in reality only using about 10%"

Sign up to the appropriate clinics below and the password will be sent out on the day of the clinic

 

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 Infinity Clinics

Christmas Card Clinic - Friday 16th November 10.30 to 11.00

A run through the process of setting up a Christmas E-Card, completing a search and bulk mailshot.

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Housekeeping Clinic - Friday 23rd November 10.30 to 11.00

How to cleanse your database and ensure you keep on top of Infinity to ensure you get the best results.

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Open Q&A Clinic - Friday 14th December 10.30 to 11.00

An open forum to ask questions on anything Infinity related

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Latest Enhancements Clinic - Friday 21st December 10.30 to 11.00

Has Infinity been upgraded recently or want to see what new enhancements have been added to the system.  The story of the last 6 months of releases 2.43 to current release

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Boolean Clinic - Friday 11th January 10.30 to 11.00

The in's and out's of using Boolean within Infinity's search

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Templates Clinic - Friday 18th January 10.30 to 11.00

How to create email, SMS and Postal templates

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Searching Clinic - Friday 15th February 10.30 to 11.00

Candidate and Contact Search - utilising search criteria to identify lost talent, exception searching and advanced searching

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Quick Emails Clinic - Friday 22nd February 10.30 to 11.00

How to use one of the HTML templates, make adjustments and setup for quick emails from Infinity

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iCapture Clinic - Friday 15th March 10.30 to 11.00

Overview of utilising iCapture to create candidates on Infinity

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SKills Clinic - Friday 22nd March 10.30 to 11.00

Adding job titles, attributes, quals, synonyms and score types to the system and using the re-indexing to check existing records on your database

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Contact Management Clinic - Friday 12th April 10.30 to 11.00

Utilising Infinity to monitor and maintain key contacts, using automated call backs, tasks and events

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Business Rules Clinic - Friday 26th April 10.30 to 11.00

Using Business Rules to reinforce your processes, including creating warnings, blocks and automated tasks

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Infinity Temps Clinic (USER) - Friday 17th May 10.30 to 11.00

A run through of the Temps process within Infinity, for fast paced compliance, availability checking and placements

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Infinity Temps Clinic (ADMIN) - Friday 24th May 10.30 to 11.00

A look through the Administration for Temps, to enable automated emails, compliance checking and rates setup

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VDQ! Clinics

Home Page - Wednesday 7th November 15.30 to 16.00

How to use the homepage to help manage placements and candidate check-ins. It’s also the best place to review expiring qualifications and certificates.  

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Business Rules including Custom Fields - Wednesday 5th December 15.30 to 16.00

How to set-up and use business rules to help with compliance or specific client needs or rules. 

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Requirements and Placements - Tuesday 8th January 15.30 to 16.00

Best practices and top tips when creating or editing Requirement and Placement records.   

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Mail Centre Clinic - Tuesday 5th February 15.30 to 16.00

How to create useful and time saving Email or SMS templates to easily send from within VDQ.


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MId Office Integration - Tuesday 5th March 15.30 to 16.00

An overview of which fields within VDQ get transferred over to Mid-office ready for timesheets and payroll.

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Mid-Office Clinics

MID OFFICE IMPROVEMENTS - Friday 19th October 15.00 to 15.30

This is an ideal opportunity to be made aware of the new processes and functions in Mid Office.

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EFFECTIVE INVOICE MANAGEMENT - Friday 30th November 15.00 to 15.30

Ever wanted to know how to adapt your invoicing process to meet your customer’s individual or unique needs?

This session will show you how to configure your invoice templates/ content, how to consolidate invoices, amend invoice contact details including refreshing linked data, and how to add timesheets to the invoice.

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Processing Holiday Year End - Friday 21st December 15.00 to 15.30

This clinic will show you how to run the holiday year end process and the options you have when faced with outstanding holiday balances

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Reports Clinic - Friday 25th January 15.00 to 15.30

This clinic will show how the numerous reports Mid Office generates can help drive your company forward by evaluating historical and current financials at the click of a button
Including margin, umbrella and timesheets reports, Mid Office offers you purchase and sales daybooks that can be exported to Excel allowing you the flexibility to crop and display the exact data you require.

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Corrections Clinic - Friday 22nd February 15.00 to 15.30

Have you ever needed to quickly correct a timesheet or invoice? Let Mid Office do the corrections for you! This popular clinic will provide a step by step introduction to the very simple and quick Mid Office processes of pushing back (un)confirmed and exported invoices effectively as well as creating part/ full credit notes, credits and re-invoices, and auto-adjustments.

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Processing Holiday Year End - Friday 29th March 15.00 to 15.30

This clinic will show you how to run the holiday year end process and the options you have when faced with outstanding holiday balances.

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Mid Office Improvements Clinic - Friday 26th April 15.00 to 15.30

This is an ideal opportunity to be made aware of the new processes and functions in Mid Office.

Top Tips - Friday 24th May 15.00 to 15.30

This clinic is well worth the visit for the more experienced Mid Office user. 
Designed to speed up your current process, you will be shown advanced timesheet entry, how to successfully manage your grids and data as well as a complete overview of how Intelligent Entry can streamline placement data between Mid Office and VDQ.

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     NB:- The clinics are for current users of our products, ensure you sign up for the appropriate clinics and enter your work email address to receive the password