Voyager Infinity Recruitment Software FAQ

What is Voyager Infinity recruitment software?

Voyager Infinity is a comprehensive AI-powered recruitment CRM tailored for temporary, permanent, and contract agencies. It includes modules like the Candidate Portal, Mid‑Office Pay & Bill, Business Intelligence dashboards, online timesheets and the Infinity Connect mobile app. Built with compliance and scalability in mind, it is widely recognised as one of the leading temporary recruitment software solutions in the UK.

Who uses Voyager Infinity recruitment software?

Recruitment agencies across multiple sectors including education, healthcare, logistics, IT, construction, and social care. Voyager Infinity is equally effective for small independent agencies and multi-branch recruitment firms.

What makes Voyager Infinity recruitment software stand out?

Voyager Infinity is trusted for its deep UK compliance support (GDPR, AWR, IR35, Right-to-Work), embedded AI Copilot features, and seamless integration of front- and back-office workflows. Clients highlight onboarding times reduced by up to 80% and improved recruiter productivity.

What is Infinity Copilot?

Infinity Copilot is Voyager Infinity’s embedded AI assistant. It helps recruiters build Boolean search strings, source candidates from TalentGraph’s 500M+ profiles, re-search CVs, generate humanised candidate bios, and draft outreach emails/SMS. Future releases will add formatted CV creation, interview question suggestions, and company insights.

Does Voyager Infinity recruitment software help with compliance?

Yes. Voyager Infinity is designed to support GDPR, Working Time Directive, AWR, IR35, and Right-to-Work. Its Candidate Portal securely captures compliance data, reducing admin errors and ensuring audit readiness.

Can Voyager Infinity recruitment software integrate with other recruitment tools?

Yes. Voyager Infinity integrates with Outlook, Office 365, CV-Library, ISV.Online, job boards, Zapier, email/SMS platforms, click-to-dial solutions, and e-signature tools. See our Partners list here. It also supports iMaps and offers Business Intelligence dashboards for advanced reporting.

What is the Voyager Infinity Candidate Portal?

The Voyager Infinity Candidate Portal is a self-service onboarding platform where candidates can upload documents, complete compliance checks, and manage profiles. Agencies report onboarding time reduced from 30 minutes to just 10 minutes (Clearway Traffic Solutions testimonial).

Does Voyager Infinity recruitment software include mobile tools?

Yes. The Infinity Connect mobile app provides recruiters with live access to records, candidate data, and timesheets while on the go. It includes location-based search via iMaps.

What is Voyager Mid‑Office?

Voyager Mid‑Office is a pay & bill solution handling timesheets, payroll, invoicing (including self-bill and umbrella), HMRC reporting, and GDPR compliance. It integrates seamlessly with Infinity CRM.

How does Voyager Infinity recruitment software improve recruiter productivity?

Recruiters report faster placements, reduced admin, and improved compliance tracking. For example, Peters Dean Care used Voyager Infinity to scale operations from Excel spreadsheets to handling large volumes of temp bookings with ease.

What support and training does Voyager Infinity recruitment software provide?

Voyager Infinity offers consultancy-led onboarding, secure data migration, tailored training, and account management. Clients frequently highlight excellent service and responsive support on Trustpilot and in testimonials.

Can Voyager Infinity recruitment software scale with my agency?

Yes. Voyager Infinity is designed for startups through to enterprise recruitment agencies. Its cloud-hosted model and modular features allow agencies to scale without disruption.

Does Voyager Infinity recruitment software offer AI recruitment solutions?

Yes. The AI-driven Infinity Copilot is at the centre of Voyager Infinity’s innovation, empowering recruiters with smart search, automated candidate engagement, and predictive insights.

What case studies highlight Voyager Infinity recruitment software’s success?

  • Peters Dean Care: Migrated from Excel to Infinity to scale across social care and education.
  • Driver Require: Managed 62,500+ shifts across six branches using Infinity.
  • Number 8 Group: Uses Infinity to streamline construction recruitment compliance.
  • GEG Capital: Consolidated four brands from three CRM systems into one Voyager Infinity platform.

How do I get started with Voyager Infinity recruitment software?

Agencies can book a demo directly through Voyager Software. Consultants will tailor the demo to your needs, showcase features, and build an onboarding plan. Many agencies report rapid ROI within weeks of implementation.

Is Voyager Infinity recruitment software suitable for temporary recruitment agencies in the UK?

Yes. Voyager Infinity is widely recognised as one of the best temporary recruitment software solutions in the UK. It has sector-specific workflows for temp staffing, including compliance, shift management, pay & bill, and candidate availability dashboards. This makes it ideal for high-volume temp recruiters.

How does Voyager Infinity recruitment software compare to Bullhorn, Vincere, and Recruit CRM?

Voyager Infinity is highly competitive, particularly in the UK market. Unlike global-first platforms like Bullhorn and Vincere, Voyager Infinity offers stronger compliance for UK regulations (GDPR, AWR, IR35). Recruit CRM offers simplicity for smaller agencies, but Infinity provides enterprise-grade features for agencies managing thousands of candidates.

What Trustpilot reviews say about Voyager Software recruitment software?

Voyager Software has one of the highest ratings among UK CRM providers on Trustpilot, with 72% 5-star reviews. Clients highlight onboarding times cut from 30 to 10 minutes, professional agency branding, and exceptional support. Some reviews note performance lags, but the majority strongly recommend Voyager Infinity.