Voyager Infinity integrated with RingCentral makes it easy for recruiting, staffing, and HR sourcing professionals to launch and log calls with candidates, applicants, and hiring contacts. Combining RingCentral automation with Infinity’s robust email tracking capabilities turns your recruitment database into a powerful CRM, taking your focus off of logging communications and putting it on making effective connections.
RingCentral integration provides click to dial VoIP calls direct from any record with a phone number in Voyager Infinity.
Calling through lists of candidates or clients has never been quicker or easier. Each call made or received is logged automatically against the associated record, providing real time call tracking with no extra effort.
When a call comes in, Voyager Infinity will search for the incoming number in your database and bring you to the record, getting you ready to work with that contact faster than ever. Multiple records with the same number? No problem! Look up the number to choose the correct person while on the call and log it against that record.
Calls that you make and receive are stored in the events log on the contact records matching that phone number. You’ll know who spoke with who and at what date and time. You’ll be able to search and report on call logs like you would on any other Voyager Infinity events.
With over 30 years of communications experience the La Capa team delivers solutions that improve both customer and employee engagement, with the requirements of your business at the forefront of any solution we recommend.
RingCentral’s Preferred Partner, La Capa holds the highest level of certification to allow us to deliver, implement and support our customer.
Our consultative approach allows us to understand your business requirements and engage with all parts of your business to deliver the right solution.